PRIVACY POLICY

This privacy policy is provided by BEEHAPPYCENTRE SL (hereafter referred to as “the Nursery”, “we”, “us”, or “our”) to inform you about how we process personal data when you: (i) request a service; (ii) make an enquiry or complaint; (iii) receive marketing communications; or (iv) visit our website at beehappycentre.com.

At the Nursery, we value your privacy and the security of your data is our priority. Trust and respect are the foundation of our relationship – without them, we could not achieve our goals.

We want you, as a user, to have control over your personal data and to be able to decide who has access to it, under what conditions, and for what purposes. To ensure this, we have updated our privacy policy in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018). Below, we explain the details of how we process your personal data.

Visiting our website does not involve the collection or processing of your personal data, except as set out in our Cookie Policy, which we recommend you read carefully. If you submit forms, subscribe to our newsletter, or register with us, we will collect certain personal data for the primary purpose of responding to your request or enquiry, and to provide you with the service you require.

We reserve the right to modify our privacy policy at any time for business reasons or to comply with changes in legislation or case law. We suggest you always check the validity and accuracy of the information, services, and content on our website. If you have questions or need further information about your rights, please contact our Data Protection Point of Contact at beehappycentre@gmail.com with the subject line “Data Protection”.

Last updated: 09/02/2026

Who is the Data Controller?

BEEHAPPYCENTRE SL, with company number NIF B76197227 and registered address at C/ Torres, 30, 35002 Las Palmas de Gran Canaria, Las Palmas. The Nursery is a company dedicated to bilingual early years education in the heart of Las Palmas.

Why do we process your data? Purposes and Lawful Basis

The Nursery may process your data for the following purposes and on the following lawful bases:

a) To respond to enquiries

The personal data you provide will be used to manage and respond to enquiries or requests for information received through our website, including conducting surveys to gather opinions and assess satisfaction. This processing is based on the Nursery’s legitimate interest in managing communications effectively.

b) To manage pre‑registration applications or place reservations

The personal information included in pre‑registration applications, place reservations, or initial child assessments will be processed for the purpose of handling your application. In accordance with Article 6(1)(b) of the UK GDPR, this processing is necessary for the performance of a contract or to take steps at your request prior to entering into a contract.

c) Browsing data (cookies)

The Nursery may carry out analyses based on website usage statistics. To do this, we may use cookies and similar technologies. For more information about the cookies we use and how to disable them, please see our Cookie Policy. This includes information about your device type (mobile, tablet, PC, etc.), the duration of your visit, and the pages you view. This data is used exclusively for analytical and statistical purposes. This processing is based on your consent (via our cookie consent tool) and on our legitimate interest in evaluating and improving the quality of our services and products.

d) Informational and marketing communications

The Nursery may use your contact details to send you information about the Nursery, its operation, open days, or news related to our educational activities, as well as other updates by electronic or postal means. This processing is based on the Nursery’s legitimate interest in keeping families informed, or, where applicable, on your consent. You may object to receiving this type of communication or withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

e) Registration for training sessions or events

If you are interested in registering for any of our open days, visits, events, webinars, video conferences, etc., and you inform us accordingly, the data provided will be used to manage your registration/participation, send you relevant information, and provide you with an optimal experience during the event. We may also use this information for future invitations to similar events. This processing is based on your consent given at the time of registration.

Recipients of your data

No communication of personal data to third parties is planned unless we are required to do so by law or by a competent authority. If necessary for the development and execution of the processing purposes, your data may be shared with our service providers (e.g., email or IT providers), who act as data processors.

Your rights

You have the right to obtain confirmation as to whether or not the Nursery is processing personal data concerning you.

You have the right to:

• Access your personal data.
• Request rectification of inaccurate data.
• Request erasure of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
• Request restriction of processing of your data in certain circumstances – in such cases, we will only retain your data for the establishment, exercise, or defence of legal claims.
• Object to the processing of your data by the Nursery in certain circumstances and on grounds relating to your particular situation – we will then stop processing your data, unless we have compelling legitimate grounds for doing so, or for the establishment, exercise, or defence of legal claims.
• Request data portability.

You may exercise your rights by sending an email to beehappycentre@gmail.com or by visiting the Nursery in person. Please include a document that proves your identity. Exercising these rights is free of charge.

You may also withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent supervisory authority for data protection. More information can be found on the ICO’s website: www.ico.org.uk.

DATA RETENTION PERIOD

Personal data will be retained for as long as necessary to fulfil the purpose for which it was collected. After a period of inactivity, or if you do not object to or withdraw your consent for such processing, we will still retain your data for as long as required by applicable legal provisions and for the time necessary to address any potential liabilities arising from the processing. Once the established retention period has expired, we will proceed to securely delete your data, ensuring complete anonymisation or destruction.

For more detailed information on the specific retention periods for your data in particular contexts, please contact us using the means provided.